Refund policy

Digital Products

Due to the nature of digital downloads, we cannot issue a refund once the files have been downloaded. However, we will consider granting a refund that meets certain internal criteria (e.g., duplicate order), and will grant refunds at our reasonable discretion. Please read descriptions thoroughly before your purchase to ensure the product meets your needs and is compatible with your software. Nothing herein grants an obligation by Jessica D. Maine LLC to issue a refund. However, we will do everything possible to ensure that you are happy with your purchase!

Membership Plans

Please check the terms of your particular membership plan before purchase to ensure that it meets your specific goals and needs. You can cancel a recurring membership at any time in your member dashboard under “My Account.” You will not be billed on a recurring basis after you cancel; however, you will not be refunded for your current term. Your access to all materials will be revoked at the end of your current term.

Consulting and Coaching Services

All sales for consulting and coaching services are final. Due to the personalized nature of these services, we do not offer refunds once a session or package has been purchased. If you need to reschedule a session, please contact us at least 24 hours in advance to avoid forfeiting the session.

Workshops and Events

Refunds for workshops and events will be considered on a case-by-case basis. If you are unable to attend, please contact us as soon as possible. Refunds may be granted at our discretion, depending on the circumstances and the timing of the request.

Contact Us

If you have any questions about our refund policy or need further assistance, please contact us at hello@jessicadmaine.com or 972.327.3901.